What Our Legal Terms Actually Cover
Our terms and conditions set out the relationship between lobangking and every account holder in Malaysia — covering account creation, wallet usage, payment processing and account closure. When you deposit using Touch 'n Go eWallet, Boost or GrabPay, those transactions are processed under the payment rails'
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own published policies as well as ours; both sets of terms apply concurrently. We do not override your statutory rights as a Malaysian consumer. Where a conflict arises between our platform terms and applicable Malaysian law, the law takes precedence. We retain account transaction records for
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as long as required by applicable regulations; you may request a summary of your account activity through our support channel at any point. Any changes to these terms are communicated through your registered account notification path before they take effect — we do not apply retroactive
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changes. If you believe a term has been applied incorrectly to your account, you have the right to raise a formal query. Eligibility to use this service is subject to local legal requirements, and access is available only where permitted under the law applicable to your
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location.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.